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Support

We respond to every support email

The fastest way to reach us is email. Include your Google Play order ID for billing questions, and a short description of what you did, saw, and expected.

Email

Support is handled by Cactus Code and Web Design.

Helpful details to include

  • • Device make and model, Android version, and CaseSync version
  • • Google Play order ID for billing issues (Play Store → your profile → Payments & subscriptions)
  • • A short description of the steps you took, what you saw, and what you expected
  • • Screenshots when available